Who We Are
Our website address is: https://hotncrispy.uk
At Hot N Crispy, we are committed to protecting your privacy and handling your data responsibly and transparently.
Comments
When visitors leave comments or feedback on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymised string (called a hash) created from your email address may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If you upload images to the website (e.g. as part of reviews or comments), we recommend you avoid uploading images with embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from such images.
Cookies
If you leave a comment or submit feedback on our website, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so you don’t have to fill in your details again when posting another comment. These cookies will last for one year.
If you visit our login page (e.g. for account management or online ordering), we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we’ll also set up several cookies to save your login info and screen display preferences. Login cookies last for two days; screen option cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Logging out will remove these cookies.
If you edit or publish content (e.g. user reviews or testimonials), an additional cookie will be stored in your browser. It contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles or pages on our site may include embedded content such as videos, menus, maps, or social media posts. Embedded content from other websites behaves as if the visitor has directly visited the external site.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content—especially if you are logged in to those services.
Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to help us automatically approve future comments instead of holding them for moderation.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except for usernames). Website administrators can also access and edit that information.
What Rights You Have Over Your Data
If you have an account on Hot N Crispy or have left comments, you can request an exported file of the personal data we hold about you. You may also request that we delete any personal data we hold about you. This excludes any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked using an automated spam detection service to ensure the site remains secure and functional.
